Shipping Policy
Thank you for shopping with us. Please review our shipping policy below.
Processing Time
Orders placed during our business hours are typically processed and shipped the same day.
Business Hours:
Monday to Friday: 8:00 AM – 6:00 PM
Orders placed outside business hours, on weekends, or on public holidays will be processed on the next business day.
Shipping Carriers
All standard product orders are shipped via FedEx.
Replacement parts or accessory items, such as brackets, may be shipped separately via USPS.
Split Shipments
Due to the size, weight, and shipping requirements of certain products, some items may be shipped in multiple packages.
For example:
- Certain front bumpers may be shipped in two separate packages
- Combination orders, such as front bumpers and rear bumpers, may be shipped from different warehouses depending on product availability and warehouse inventory
As a result, items from the same order may arrive separately and at different times.
Shipping Coverage
We currently ship to the contiguous United States only.
Free shipping is available for all eligible orders within the contiguous United States.
At this time, we do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. Virgin Islands
- American Samoa
- Northern Mariana Islands
- P.O. Boxes
- APO/FPO/DPO military addresses
- Certain remote or high-cost ZIP code areas
If you are unsure whether your shipping address is eligible, please contact us before placing your order.
Estimated Delivery Time
The estimated delivery time is typically 3–5 business days after shipment.
Please note that actual delivery times may vary depending on carrier operations, weather conditions, delivery location, and other factors beyond our control.
Damaged Packages
If your package arrives damaged, please contact us within 30 days of delivery.
Please email us at: support@mestanauto.com
To help us resolve the issue efficiently, please include:
- Your order number
- Photos of the damaged package
- Photos of the damaged item(s), if applicable
We will review the issue and assist you as soon as possible.